Privacy Policy
The Happy Cloud Massages website is owned and operated by therapist Toby Moore.
This Privacy Policy outlines how we process information collected through our Edinburgh-based massage service website. It details why we collect specific personal data to provide professional Swedish and myofascial release treatments safely and effectively.
We are committed to maintaining the confidentiality and security of your health and booking data.
Personal information we collect:
When you visit our site to book a session in Edinburgh, we automatically collect device information including your browser, IP address, and time zone. As you explore our Swedish and myofascial release services, we track page interactions and search terms used to find us. We also collect personal data you provide, such as your name, contact details, and specific physical health information required for safe clinical massage practice. This information is vital for scheduling appointments and ensuring each session is tailored to your physical needs while adhering to professional therapeutic standards in the UK.
Why do we process your data?
Customer safety and data security are our top priorities. We process only the minimal user data necessary to facilitate your booking and maintain our digital platform. Automatically collected information helps us identify potential technical issues and understand general usage patterns without identifying specific individuals, ensuring a smooth experience for all clients seeking restorative therapy.
You may browse our site anonymously. However, to book an appointment, view pricing, or receive updates on available time slots, you will need to provide details like your email, name, and telephone number. Choosing not to share this information may limit your ability to schedule myofascial release or Swedish massage sessions online. If you are uncertain about what data is required for your treatment plan, please contact Toby Moore directly at hello@happycloudmassages.co.uk.
Your rights:
As a UK resident, you have the following rights regarding your personal therapeutic data:
The right to be informed of data use.
The right of access to your records.
The right to rectification of errors.
The right to erasure of your profile.
The right to restrict processing.
The right to data portability.
The right to object to data usage.
Rights regarding automated profiling.
To exercise these rights, please contact our Edinburgh office using the information provided below.
We process your information to fulfill booking contracts and pursue our legitimate business interests in providing high-quality massage therapy. Please note that for secure scheduling, your information may be processed using verified third-party tools that operate globally, always under strict security protocols to ensure your restorative journey remains private.
Links to other websites:
Our site may link to professional wellness associations or local Edinburgh partners. We are not responsible for the privacy practices of these external sites. We encourage you to read their policies when leaving our platform to ensure your information remains protected across the web.
Information security:
We store your data on secure servers within a controlled environment, using administrative and technical safeguards to prevent unauthorized access. While we strive for absolute security for all our massage clients, please remember that no digital transmission is entirely risk-free. We continuously update our systems to reflect the latest security standards for your peace of mind.
Legal disclosure:
We will disclose collected information if required by UK law, such as to comply with legal processes or when we believe in good faith that disclosure is necessary to protect our clients' safety, investigate potential fraud, or respond to official government requests within the Scotland jurisdiction.
Contact information:
For questions regarding this policy or your personal information at Happy Cloud Massages, please contact Toby Moore via email at hello@happycloudmassages.co.uk.